Salty Motor Works

Heads up this is kind of a long one, but very worth reading and looking at for any prospective clients. -Prospective Customers Beware- I received very substandard quality work on a front ppf and tint of my car, I also dealt with poor customer service. When I gave them my car I was assured that they tucked edges for ppf and whatnot, I had done some research before this and has seen that many of their jobs were quality work so I trusted them. However the issues began shortly after they had possession of my car, what started out as a 5-day job was extended into to into a 6-day job, which they then pushed back to a 10 day job (they would only let me know this the day before I was supposed to pick it up) this obviously is a huge issue for something like this where I didn't have a rental car or anything. I'm a pretty understanding guy though and I get it that things happen so I rolled with it on the constant delays. Similar to this once they had possession of vehicle they began to nickel and dime the specifics (things like an extra $600 to ceramic coat the rims, an additional $500 to ceramic coat the glass, $500 to ceramic coat the trim this was all after when being quoted I was told $1000 was the price for "full" ceramic coating, before I handed my vehicle over to them... Now as for the pushing back of the timeline and the nickle and diming, while unsavory, I figured I would roll with them as I was promised top notch work. However, where things really became apparent once I had the car back in my possession for a few days. I had a trip planned that I would be out of town for two weeks, I had to rearrange all of this because of the multiple timeline extensions, so it worked out that the second I picked up the car (the second they opened the shop that day), I went home and loaded my stuff and hit the road, it was the next day once I had a chance to fully look over the car I noticed just how sloppy the work was. The edges were not "fully tucked" and contained many lopsided and uneven gaps (see pics), and worse yet, in addition to this they seem to have skipped all prep work and there is dirt, smudging, and debris under the ppf. I let them know my thoughts on this immediately and they seem to acknowledge it, and we're willing to address it, he wanted to call while I was on my (now shortened and condescend) trip and avoid text/email (this now makes sense as a method to avoid paper trail, just as with the delays they would not type them out over text but rather did so over calls (and left vague voicemail regarding the delays). This was all odd as 95% of our communication was written (as is my preference because I prefer a paper trail to fall back on for situations like this). However, once I had been back in town and caught up on work and life (in a position where I could go without my car for a week or so) I contacted them about looking to remedy the situation, and they ghosted me... It got to the point where I have had to issue a chargeback claim with my bank, something I did not at all want to resort to and would have much rather gotten it worked out with them, and I told them as much right away when I realized just how sloppy the work was. All in all it looks like they took on too many jobs at once, and due to me being extremely understanding about the initial delay, they took full advantage and did a sloppy rush job on my car and tried to pass it off, and when called on it tried to give vague placation and then went on to fully ghost rather than to have the decency to own up to things and make them right, for me this is the worst part. I have gone back and forth on whether or not to post a review like this for a while now as I typically don't do things like this, but this whole experience has been so distasteful that I feel an obligation to prevent anyone else from dealing with this shop without knowing and seeing how they little pride they take in their work, and how dishonest their business practices are. Photos are day of pickup

I have been waiting 4 years to get my cybertruck and transform it into a stealthy dark knight truck. Alex and Casey went above and beyond to ensure I got exactly what I had envisioned, completing it in an efficient & timely manner. They were great professionals with genuine enthusiasm for their craft. I couldn’t be happier and will highly recommend them if you’re looking to upgrade your vehicle’s aesthetic.

I got my windows tinted with Salty Motor Works and it was the best experience. They were so knowledgeable and thorough. Not to mention their amazing customer service. I will be recommending them to all my friends.