Infinity Tint & Alarms Inc

I am just going to be honest because I paid a full price but not get a full satisfaction on the product work. I have been going to this place for more than 10 years but don't know what happened... maybe business is not doing good. Same owner, but now credit card payment has a $9 surcharge. I left the place without checking the work because they are usually good, however, this time was different. I can see the cuts of the film on the bottom of the side windows. See the pictures attached. When I requested to fix it, they wanted me to get Mercedes Benz to open the door seal; which is $180/hour labor. It doesn't make sense either anyway. You can confirm on YouTube videos that you are suppose to cut the window film 1/2 inch longer when preparing, so you can tuck it in properly. Dorris refused to fix it. As much as I used to like this place, I cannot waste my here money again. I cannot recommend this place anymore.

Our household has had 3 cars done here and recommended countless others. One of my windows started to bubble up. Well, they only guarantee if you have the original paperwork, despite the fact they put their name on your windows. Not even a discount on repair if you can't provide the original documentation. For one, I feel $159 is steep. For this reason alone, today I went elsewhere. I stopped in thinking I'd get a better experience and the lady seemed bothered and was aloof so I'm out. Just went to another place I've heard great things about and paid $100 for the same thing. Without an appt and without leaving my car all day. Had they even offered 10- 15% off loyalty discount I've had stayed. That lady needs to work elsewhere if customer service is a chore for her.

I've had several cars done at Infinity Tint and they've have always done a perfect job. They are very professional and courteous. I highly recommend them. You will not be disappointed.