Pristine Detailing, LLC

I left my car nearby for auto body work, so the deal was they’d do interior and exterior while the autobody place had it for bumper work. Long story short about communicating with them: I told them on the phone several times “interior and exterior.” They initially charged me for interior and exterior. They didn’t touch the exterior. They took off the exterior charge, but they should have done the exterior. The interior was ok, except for these two things they missed and a few other spots. I gave the 2 stars for what they did do; it looks ok, but we’ll see if it stands up. I do not recommend them.

I hate to do this but this experience was just so so bad. I couldn’t be more disappointed with this service. Don’t waste your time or money here. Came in for an engine clean, interior and exterior detailing. I come to collect my car and see sap on the hood, windows filthy, spider webs on the side mirrors, mud and dirt on the trim. While the tires were dressed, the trim had not been detailed, the engine was still clearly dusty and oily, and no inner panel of any door/hatch/hood had been touched. After pointing this out to the employee and asking whether or not the outside had been finished yet or not, he assured me that it had been washed, waxed and detailed. I then opened the hood to see my “clean” engine. An absolute joke. After again bringing all of this up to the employee, he said he could try to “touch up on a couple things” but that it “likely wouldn’t change much and probably wouldn’t be up to my standards”. The indifference was infuriating. Because I was so unhappy he decided to “only” charge me for the interior cleaning, which was still $175!!!!!! 100% avoid Pristine Detailing if you want your car to be actual detailed

I give Pristine detailing a 3 of 5 rating. The team did a wonderful job with getting the carpet clean, especially given there was dog hair embedded. That’s where the “Detailing” ended. Everything else was mediocre at best. The interior panels had spots that were clearly not touched. Much like dirty swirls would look on a poorly washed outside. My appointment was 8 am to 1:30 pm. When I arrived at 4:45 they were still working on the vehicle. When I looked it over, none of the stickers on the windshield had been removed, nor had the bumper stickers on the rear bumper been removed. These items were specifically addressed at drop off. When I mentioned this they were apologetic and hurriedly worked to get them off. Stickers were gone— sticky residue still there. It was clear the rear hatch nor the rear glass had been opened during the wash (see pics). I was especially excited to use these guys because the reviews were wonderful, unfortunately I left there very disappointed. I’ll just finish it up myself.