Ziebart
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I have spent thousands at this facility, a bulk of that was to protect my 2018 GMC Sierra. I purchased the rust proofing and undercoating when the vehicle was 2 years old, after the factory provided services were beginning to wear off. I recently...
I would rate them 0 stars if possible. Last year I had put on diamond coat and rust proofing right after I purchased my car. At the time I was talked into getting at least a diamond coat, since I did not have the money for ceramic coat. I went in last Wednesday to the 1009 Central Ave Albany New York 12205 location for my yearly inspection for both and was grabbed by the salesman instead (one that sold products to me) and went out to inspect car. Then he brings me inside trying to sell me more. I was then told I now have to pay another 500 dollars to reapply diamond coat, and need to read warranty that says I have to pay to reapply. He had said then that he never said only apply once when he sold me it last year when he in fact did say that "you spray it once and then its done". I left car for rust proofing inspection and reapply of rustproofing. I came back to pick up car at 4:30pmnand the car was never cleaned as promised and the whole side of my car was sprayed with rust proofing. Also multiple dings and scratches left on car that were not there before services were done. Some of the scratches are deep down to the bare metal. I believe I was lied to and Ziebart was trying to get me to spend more money. When I said no they did this to my car so I would have to go back for more. The car is now a mess and needs body work for the said damage that Ziebart caused. I will never go back. And when i noticed the damage a short black gentleman came out with a spray bottle a sponge and a microfiber cloth to remove the undercoating overspray that was on the side of my car. And their corporate response when i reached out to corporate before posting this review, they told me to basically "get stuffed" if you catch my drift. I was to reach out to the business itself as each business is a franchise location. But the business response is to reach out to corporate and I'm sure they will give a phone number and an email which both belong to corporate in a response to this review. And before the phone number and email they will say they are sorry that I was disappointed with them and to give them a call all below this review. That is bull because what they did was uncalled for and unnecessary. There may even be more on and below my car that i am not aware of that will have to be repaired. All of this was caused by these absolute fools. Attached are just a couple of the photos i have of the damage these unprofessional hacks caused to my car. All of the damage was not there before it went in to their business. All because i denied 2 services, they went ahead and caused this damage to my car.
I had a very disappointing experience with Hoffman Car Wash and their detailing facility. Their equipment damaged my car, yet they refused to take responsibility for the repairs. Instead, they wasted my time with long email conversations and ultimately claimed the damage was "pre-existing," which was completely false. The staff seemed poorly trained, provided unclear instructions, and even redirected me in the wrong direction, which contributed to the damage. Despite my efforts to resolve the issue, Hoffman Car Wash refused to cover the repair costs, leaving me to pay out of pocket for something that was entirely their fault. I’m sharing my experience to warn others this can happen to you, too. Be cautious when using their services, as they do not take responsibility for damages caused by their equipment. I strongly advise against trusting them with your vehicle. #HoffmanCarWash #CarDamage #PoorCustomerService
I have spent thousands at this facility, a bulk of that was to protect my 2018 GMC Sierra. I purchased the rust proofing and undercoating when the vehicle was 2 years old, after the factory provided services were beginning to wear off. I recently...
I would rate them 0 stars if possible. Last year I had put on diamond coat and rust proofing right after I purchased my car. At the time I was talked into getting at least a diamond coat, since I did not have the money for ceramic coat. I went in last Wednesday to the 1009 Central Ave Albany New York 12205 location for my yearly inspection for both and was grabbed by the salesman instead (one that sold products to me) and went out to inspect car. Then he brings me inside trying to sell me more. I was then told I now have to pay another 500 dollars to reapply diamond coat, and need to read warranty that says I have to pay to reapply. He had said then that he never said only apply once when he sold me it last year when he in fact did say that "you spray it once and then its done". I left car for rust proofing inspection and reapply of rustproofing. I came back to pick up car at 4:30pmnand the car was never cleaned as promised and the whole side of my car was sprayed with rust proofing. Also multiple dings and scratches left on car that were not there before services were done. Some of the scratches are deep down to the bare metal. I believe I was lied to and Ziebart was trying to get me to spend more money. When I said no they did this to my car so I would have to go back for more. The car is now a mess and needs body work for the said damage that Ziebart caused. I will never go back. And when i noticed the damage a short black gentleman came out with a spray bottle a sponge and a microfiber cloth to remove the undercoating overspray that was on the side of my car. And their corporate response when i reached out to corporate before posting this review, they told me to basically "get stuffed" if you catch my drift. I was to reach out to the business itself as each business is a franchise location. But the business response is to reach out to corporate and I'm sure they will give a phone number and an email which both belong to corporate in a response to this review. And before the phone number and email they will say they are sorry that I was disappointed with them and to give them a call all below this review. That is bull because what they did was uncalled for and unnecessary. There may even be more on and below my car that i am not aware of that will have to be repaired. All of this was caused by these absolute fools. Attached are just a couple of the photos i have of the damage these unprofessional hacks caused to my car. All of the damage was not there before it went in to their business. All because i denied 2 services, they went ahead and caused this damage to my car.
I had a very disappointing experience with Hoffman Car Wash and their detailing facility. Their equipment damaged my car, yet they refused to take responsibility for the repairs. Instead, they wasted my time with long email conversations and ultimately claimed the damage was "pre-existing," which was completely false. The staff seemed poorly trained, provided unclear instructions, and even redirected me in the wrong direction, which contributed to the damage. Despite my efforts to resolve the issue, Hoffman Car Wash refused to cover the repair costs, leaving me to pay out of pocket for something that was entirely their fault. I’m sharing my experience to warn others this can happen to you, too. Be cautious when using their services, as they do not take responsibility for damages caused by their equipment. I strongly advise against trusting them with your vehicle. #HoffmanCarWash #CarDamage #PoorCustomerService
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Before getting your windows tinted in New York, it's important to understand the local regulations. Each state has specific requirements about how dark your tint can be, which windows can be tinted, and whether you need any special certifications or stickers.
