Ziebart

I bought a 2015 Camaro LS but wanted it to look like a 2015 LZ1. Not an easy task! I took it to the Dealership I bought it from but they looked at me like I had three heads. They told me they don't do that. They referred me to Custom Trim. Nothing was impossible at Custom Trim! Whatever I wanted they did! She is my USS ENTERPRISE! Ok, I'm a Trekie. The guys are great! Headed up with Joe's bubbling personality, " Had to dig him a little."! I couldn't be happier with everything. Now Joe is trying to talk me into Lambo Doors, I think he succeeded!

I was told the job would be $330 to rust proof undercarriage of my car over the phone, when I had the job done it was $370. I was told to have the rest of my car rust proofed would be "about $340 more" Seriously? $700 ? The whole package was quoted $550 when I called. This makes me very sad as I was looking for someone I could trust😢

Called on a Monday to set up an appointment for rust proofing and to find out how long it would take. Was told it typically takes about 2 and a half hours for the first application and to drop off Wednesday morning. Wednesday morning comes I drop off my car at 8am. Fast forward to noon I call for an update and was told it's on the lift should be done soonish. Fast forward again to 3pm I call again it's on the lift now probably won't be done till end of day. Finally I recoeve a call 5pm my car is finally done. It took them 9 hours? Upon arriving to pick it up I have to ask what took so long. First I get it's that time of year we're really busy today. Ok but 9 hours for a 3 hour job? Well we had a lot of sitters who were waiting so we had to do theirs right away. So because I made sure to drop off early and make arrangements to be picked up so my 3 year old didn't have to sit and wait I'm penalized. I had plans for the late afternoon and errands to run on my only day off. If I could rate this interaction lower I would I'd give 0 stars.