718AutoSport

My experience with 718AutoSport on October 22nd was nothing short of a nightmare. I’ve taken my time to write this review because I wanted to carefully document what happened, but now it’s time to warn others about this shop’s unprofessionalism, incompetence, and outright disregard for their customers. I first visited 718AutoSport for window tinting based on a friend’s recommendation. Even this initial visit was questionable—every time I called, I received a different price quote. Eventually, after negotiating with “Mo,” I got a small discount of $10, but the tinting job was average at best. A few weeks later, I had my front tints done at “Dragon Master Auto Sound & Security,” where the quality and pricing were far better. That alone should’ve been a sign for me to steer clear of this shop, but unfortunately, I gave them another chance. On October 22nd, I came back to have a hardwired dash cam installed, which cost me $190 plus a $10 tip. After driving home, I realized the dash cam wouldn’t stop beeping and kept rebooting. Thinking it might be my fault, I followed up with Viofo, the dash cam manufacturer, and bought a recommended SD card for $50. This solved the beeping issue but not the rebooting. When I returned to the shop two weeks later, their “specialist” (in a red shirt and a limp walk) spent his time googling the problem while I stood there. It was shocking to watch someone, who was supposedly a professional, rely on forums for answers. He then claimed the dash cam was damaged because I used the wrong SD card saying dash cameras were not meant for anything more than 64 PB or they will fry out, even going as far as mispronouncing “gigabytes” as “PBs.” It was clear he didn’t know what he was doing. Things went from bad to worse. While still at the shop, my car suddenly stopped working entirely—dashboard errors appeared, and the car wouldn’t move forward or backward. My perfectly functioning car had been rendered undrivable. Over the next three hours, I watched the “specialist” slam tools under the hood, drill into unknown areas, and sit in my driver’s seat scrolling through his phone. At one point, he casually shrugged and said, “It’s busted.” That nonchalant response and his dismissive attitude were infuriating. “Mo” eventually came over and tried to shift the blame to Honda, claiming my hybrid CR-V had “known issues” where it would stop running. This was a blatant lie. At his suggestion, I left the car overnight and arranged for a tow truck to take it to Honda the next day. Mo promised me a refund and a replacement dash cam once the car was fixed. When Edward at Bay Ridge Honda inspected my car, amazing guy by the way, they discovered that multiple fuses were missing and the battery was completely dead. This confirmed that the shop’s mishandling caused the problem. I immediately reached out to Mo but he stopped responding. He never issued the promised refund, never replaced the dash cam, and took no responsibility for the damage. Thankfully, my bank stepped in, and I was able to recover my $200 through a chargeback on November 10th. This entire ordeal cost me time, money, and peace of mind. I spent hours at the shop after work, dealing with their incompetence, only to have my car returned in worse condition than when I brought it in. Watching them blame everything and everyone but themselves was beyond frustrating. For a shop that claims expertise, they lack even the most basic professionalism. Final Note: If you’re considering 718AutoSport, I urge you to look elsewhere. The glowing five-star reviews do not reflect the reality of this place. The shop is unreliable, dismissive, and incapable of delivering quality service. Don’t make the same mistake I did. Your car deserves better, and so do you.

Alhamdulillah. What a great job they did. Was originally going to go 5% but 20 is just fine. There is no appointment needed for this business and they are very efficient. I did not get the front tinted but may soon inshallah. I would say the definitive bonus is having a beautiful masjid next door. Did not want to go in poorly dressed so one of the employees offered me their prayer rug to use. May Allah reward you for that and may this business be open until qiyama. Also I am on Instagram x_salahudin_x you can check this post out there the video quality is higher. Update: Decided to get 20% on the front as well. Thank for everything brothers. Salaam Alaikum.

The crew at 718 are professional and knowledgeable, honestly.. Moe is very easy to work with and knows his craft.. I felt very comfortable leaving my “22” BMW in their hands. Thank you for getting the job done faster than expected.. A+