Auto Image Luxury Detailing

Walter can handle any job, for any budget, and will get it done on time. The big detailing shops are just going to charge you triple or more for the same work. I've handed Walter the keys to several 25+ year old classics, and he's returned them looking better than when they were new. Whatever level of restoration and paint protection you're looking for, Walt is the man. Here's what my corvette looked like after driving from Wilmington to San Francisco, over 3500 miles, without a single wash. Get it done right with Auto Image Luxury Detailing.

I chose Walt's shop, Auto Image Luxury Detailing to support local, independently owned businesses. While I gave Walt every chance to succeed, I cannot recommend his services beyond headlight restoration and ceramic coating. *Services and Ratings:* - Headlight Restoration: 5/5 stars (quick and well done) - Ceramic Coating: 4/5 stars (did not perform paint correction as advertised but did decontaminate paint and clay bar) - Bumper Repair: 2/5 stars (poor paint match and finish) *The Good:* Walt excels at headlight restoration, completing the task quickly and efficiently. My headlights were sanded, cleared and polished the same day and looked new. *The Bad:* The full ceramic coat package included paint correction, but Walt did not correct paint issues I pointed out. When I picked up my car, Walt said, "I wish you had asked me to perform paint correction before ceramic coating." *The Ugly:* Due to my great satisfaction of headlight restoration , and moderate satisfaction with the ceramic coating, I asked Walt to correct and fill gouges in my bumper. He: - Kept my car for a week - Painted part of the bumper a greenish-black color that didn't match - Charged me $200 - Agreed to color-match the bumper and paint a gouge in the rear bumper - Kept my car another 10 days - Failed to blend the paint, leaving a visible stripe where he masked with tape on what was supposed to be a solid color bumper - Applied a clear coat with contaminants, causing blue paint splatters - billed me an additional $400 The bumper looks terrible. I paid $600 total for a mismatched stripe of paint on what was supposed to be a solid color bumper, and visible spots/spatters in indirect light when viewed obliquely. The bumper looks terrible- worse than before Walt touched it. I regret asking Walt to paint the bumper. It will cost me a lot of money to have it corrected properly, more than before If I hadn’t taken it to this shop. When pressed, Walt did offer a refund in installments. However, I cannot imagine hunting this guy down for $20 every month for the next half decade like some kind of cartoon loanshark, so I chalked it up as a loss. *Conclusion:* Walt has skills limited to jobs of low complexity such as headlight restoration and ceramic coating. He is good at those two things. I do not have confidence in Walt's abilities as a paint man, however. Avoid paint services, as you may regret it and face difficulties getting in touch with him. Walt's communication and reliability issues, including unreturned calls due to repeated family emergencies, car accidents and illness, make it challenging to resolve concerns. In fact, it is partially because of these repeated calamities that I am not seeking a refund for the botched bumper- may his luck change. While I do wish Walt luck, my experience leads me to advise others to look elsewhere. *Final Assessment:* DO NOT RECOMMEND.

This is my second year coming to him, and he did a seriously excellent job both times. Both times my car was a total mess, and after the detailing, the car felt new! Will certainly be coming back again. FYI: He is working out of a residential home right now, which made me jumpy at first, but he made me feel totally safe and confident.